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Glossary

Menu: Mis Cuentas/ My Accounts
Mis cuentas My Accounts: Allows you to view a consolidated view of all of your programmed accounts with Banco General.

Detalle de mis cuentas View Account Detail: Displays specific summary account information, such as total debits, credits, interest rates, etc.

Estados de cuenta View Online Statements: Displays monthly account statements online.

Últimas transacciones Recent Transactions: Displays most recent transactions for a specific account.

Transacciones por fecha Transactions by Date: Displays account activity for a specified period.

Ver cheques View Checks: Allows you to view paid checks online.

Mis cuentas programadas

Programmed Accounts: Displays programmed account information.


Seleccionar mi cuenta principal Select Main Account: Shows you how to select a main account to appear first on "My Accounts" list.

¿Cómo programar mis alertas?

How to Add Alerts: Shows you how to program alerts to be sent via email, beeper or cell phone.


Consultar o programas mis alertas

View or Set up Alerts: Allows you to view or program alerts or notifications.


 
Menu: Mis Transferencias / My Transfers
Realizar transferencias Make a Transfer: Allows you to transfer money between programmed accounts.

Depósitos a tarjetas prepagadas Deposits to Prepaid Cards: Allows you to deposit money to a Visa For You prepaid card.

Consultar o programar transferencias recurrentes View or Set up Automatic Transfers: Allows you to view or program automatic money transfers.

Ver estatus de mis transferencias View Transfer Status: Displays transfers made to specific accounts.

 
Menu: Mis Pagos / My Payments
¿Cómo hacer pagos? How to Make Payments: Shows you how to make online payments.

Realizar varios pagos Make Multiple Payments: Allows you to make multiple payments simultaneously, from the same account.

Realizar un pago Make a Payment: Allows you to make a single online payment.

¿Cómo hacer un pago recurrente? How to Set up Automatic Payments: Shows you how to program automatic payments.

Consultar o programar pagos recurrentes View or Set up Automatic Payments: Allows you to view or program automatic payments.

Agregar pagos Add a Payee: Displays a full list of online payees (companies and merchants).

Editar o eliminar mis pagos Edit or Delete Payments: Edit or delete programmed online payments.

Ver estatus de mis pagos View Payment Status: Displays online payment information.

 
Menu: Mis Compras / My Purchases
Comprar tiempo aire de celular Buy Cell Phone Airtime: Allows you to buy cell phone airtime.

Consultar mis compras View Purchases: Displays cell phone airtime purchases.

 
Menu: Centro de Ayuda / Help Center
Ayuda de Banca en Línea Online Banking Help: Provides answers to the most common questions asked by clients.

Enviar mensaje al Banco Send Us a Message: Allows you to send the bank a secure online message.

Leer mis mensajes y alertas recibidas Read Messages and Alerts: Displays bank messages and alerts.

Reportar tarjetas perdidas Report Lost/Stolen Cards: Provides important information in case of lost or stolen cards.

Actualizar mis datos Update My Information: Allows you to update personal banking information.

Cambiar mi contraseña Change Password: Allows you to change your online banking password, anytime you like.